Do I have to sign a contract?

For chair events, NO CONTRACT is needed  For recurring programs we have a month to month service agreement which can be cancelled at anytime. 

Can employees pay for events?

Many times after a company hosted event employees like to have more time in the chair and even get a table massage.  Those employees can purchase Workplace Popup packages.  For our wellness programs we offer employee subsidized massage programs. 

What’s included in a massage program?

Our Massage Program Options can include everything from a custom email campaign and online employee scheduling, to monthly analytics and a dedicated account manager. 

 

Is there a minimum time requirement?

We require a 2 hour minimum for all events.

Do I need to tip the massage therapist(s)?

Tipping is always welcomed however our therapist do not solicit nor advertise for tips.  You may tip if you desire, but it is in no way expected or required.

What if I need to extend or decrease hours?

If your therapist agrees, event time can be extended.  To decrease or cancel services our corporate massage policies must be strictly adhered to.

Do I have to put down a deposit?

Only a credit card number is needed for events under $1000 to reserve a date and time.  Events over $1000 require a 50% deposit to reserve your event.

 

What is my company’s role in your on-site chair massage therapy program?

  • Provide a quiet, private room where our therapist can work.

  • Inform employees and management about the program and scheduling.

  • Provide a contact person who will act as a liaison, handling appointment times and sending reminders. The contact person receives an additional complimentary 10-minute massage once a month.

Does my company need to provide any massage equipment?

No, Kneaded Touch provides the necessary equipment and cleaning supplies.

Who handles the billing?

Kneaded Touch takes care of all the billing and paperwork.

What is the best way to inform employees about the chair massage program?

Kneaded Touch provides templates for clients so you can easily create customized promotional flyers. In addition, we recommend that you assign a contact person to send email reminders.

There is a lot of talk today about wellness programs in the workplace and high Return on Investment (ROI). Can you explain how Kneaded Touch fits into progressive business practices?

Studies show how health conscious, preventative practices, such as on-site chair massage therapy, promote well-being and reduce injuries, medical costs and insurance premiums for companies and individuals.  Improving morale and increased productivity are good for your bottom line. This all adds up to a very high return on investment. To learn more, see Benefits of Massage.

Are your therapists insured?

Yes! Our highly qualified, fully insured massage therapists are among the finest in the field. Each therapist has also received exceptional training and is licensed or certified, according to your state’s regulations.

How long are chair massages typically?

Chair Massages usually range from 10-30 minutes, with most people opting for 15-20 minutes of massage. The amount of time provides a nice break in the work day, or a nice treat at an event, without becoming too much of a burden on the day’s schedule. It also gives the therapist plenty of time to get some good work done!

What can the therapist accomplish with chair massage?

Our massage therapists have an arsenal of techniques to tackle your toughest knots in your back, neck, shoulders, arms and hands. These areas are our most common complaints and our therapists will dedicate most of their time to these troublesome areas.  These short sessions leave people feeling refreshed and at ease, with less tension and more flexibility.

How often should we receive massage?

With any massage regimen, we recommend once per month for maintenance, and more often for acute issues. With office sessions, regular monthly massage not only provides a great benefit for your employees, but it also facilitates long-term health and wellbeing.

What does my office or event need to provide for the therapist(s)?

Because Kneaded Touch specializes in RELAXATION, we recommend you provide a quiet space with an electrical outlet and a trash receptacle for us to set up in.  Temperature is also a great consideration.  We ask that a cool room be provided and/or a fan so everyone can be comfortable.  We bring our own equipment and cleaning supplies but drinking water is always a nice gesture.  Be sure and let us know if you have any special requests such as music or other mood-enhancers.

What should we wear or not wear to receive chair massage?

Regular daily office wear works just fine for chair massage, so need to bring a change of clothes!  Loose fitting shirts are recommended.  Tight clothing and expensive fabrics such as silks and leathers are not advised.